How Do I Register It’s Super Simple. 1) When you come into Chix, give us your phone number! You are in the club! Or 2) Join online: Go to WWW.FIVESTARS.COM/ACCOUNTS/LOGIN/ and enter your phone number. OR 3) Call us at 815-672-2300 - Tell us I want to join the Rewards Club! We will input your phone number and you are enrolled.
Super simple, No cards, no hassle, start earning your rewards today! Once you submit your phone number you will be prompted via a text message to your cell phone, please reply with a Y to the text message and you are all set!
Issues using a shared phone on the same membership
At Chix, we’ve set up our REWARD program to allow only one adult to be associated with each Chix Five Star Rewards membership. That way, when we enter the phone number associated with your membership, it lets us connect easily to your profile and ensures you get to savor your Birthday reward and other delicious choices that will be coming your way. If you want to enroll another family member over the age of 18, not a problem! All you need is a unique phone number to get that loved one in our system and assign them their own membership. Don’t worry, we never share your number with anyone and only use it to ensure you get your rewards in our database.
We’re Cardless! You don’t have or will never need a card. Hooray! When you first created your membership, you set it up with your phone number. The beauty is that all you need is your phone number when you come by our restaurant. Just tell your server your digits, and they can easily find your membership and your rewards that you have coming.
Using Your Reward during your visit Just tell your server the phone number you registered your membership under to earn points and redeem rewards. If you dined with us and forgot to tell your server that you were a member, you can still get points. Call us and let us know some details about your visit and we can find your receipt and add on the Points to your account.
Did I get Chix Five Stars Points for my last visit? It’s what every taste bud wants to know. Once you’ve given us your phone number to enter, you can check your account to verify earned credit for your visits and rewards that you have coming. You can also check if you received credit for your recent visits by logging into your account at http://www.fivestars.com/accounts/login/
How do I get points? Mind blowing menu items like any one of our OMG burgers, full-sized salads, sandwiches or entrees (Items greater than $7) count for points towards your rewards plan. Any free or items, such as your Birthday burger, or items discounted greater than 40%, will not be credited.
Can we apply multiple Chix Five Star Rewards Points to the same order? Only one account can be applied to a check at a time. The best way to get the points you so rightfully deserve is to let your server know that you need to split your check to accommodate for multiple Chix Five Star Rewards accounts dining at the same time. Please note, we do not credit a single membership for split checks from the same visit.
Can the Chix Five Star Rewards Points be used towards “to-go” orders? Unless otherwise specified, your Chix Five Star Rewards Points can be earned in the same way you use it to dine in the restaurant. Be sure to provide your registered phone number to your order taker to add credit to your membership or redeem those tasty rewards.
Can one family share a Chix Five Star Rewards account? Yes. However, the membership will only be associated with one adult family member 18 years of age or older. That means that the registered account will earn points each time it’s used, but only the member registered will be able to savor that scrumptious Birthday Dinner. If you are over 18, be sure to sign up for your own Chix Five Star Rewards membership with a unique phone number.
Can we apply multiple Chix Five Star Rewards to the same order? Only one account can be applied to a check at a time. The best way to get the credit you so rightfully deserve is to let your server know that you need to split your check to accommodate for multiple Chix Five Star Rewards accounts dining at the same time. Please note, we do not credit a single membership for split checks from the same visit.
If I have 14 items already purchased towards the 16th item free reward plan, and I order two items, would one of them be free? Absolutely. It’s all about meeting our quota. In the scenario you suggested, you would have purchased the number of qualifying items necessary, so you would certainly have earned your free item and can redeem it during the same visit.
What counts as an “Item” credit towards your “16th free item” program? Who doesn’t love free! And that 16th free item can be mighty tasty. Remember that you have to buy a burger, salad, sandwich or entrée for it to count as a point towards our reward plan. Kids’ Meals, house/side salads, appetizers, soups, desserts, beverages or gift cards aren’t part of our program at this time.
How many rewards can I redeem during a visit? Only one reward is redeemable during each visit. If you have earned more than one reward, you are only allowed to redeem one reward per visit.